How do I return an item?
You may return most new, unopened items within 14 days of receipt for a refund of the purchase price.
Subscriptions, downloadable products, products on CD-ROM or USB thumbdrive, webinars, DermCoder, and HealthCare Group products are non-refundable.
We will pay the return shipping costs if the return is a result of our error (i.e., you received an incorrect or defective item, etc.).
All refunds will be issued via a check from our office, regardless of how the product purchase was made.